Contact Us
How to reach the Market Prediction Guide team for feedback, corrections, editorial questions, partnership enquiries and privacy or data requests.
We are always glad to hear from readers — whether you have feedback, a correction, a partnership enquiry, or a question about something you have read here.
Email us
- General enquiries: [email protected]
- Corrections & editorial: [email protected]
- Privacy & data requests: [email protected]
Write to us
Site operator
- Company
- Acroud Media Ltd
- Company no.
- 14184155 (England & Wales)
- Registered office
- 14 London Street, Andover, Hampshire, SP10 2PA, United Kingdom
- Incorporated
- 20 June 2022
What we can and can’t help with
We are an independent guide, not a trading platform. That means we cannot access your account, recover funds, resolve deposits or withdrawals, or change anything on a platform such as Kalshi, Polymarket or FanDuel Predicts. For anything to do with your account or money, please contact that platform’s own support team directly. We are happy to help with questions about our content, point you to the right guide, or fix an error.
What to include
To help us reply quickly and usefully, please include the page you are writing about (a link is ideal), a clear description of your question or the correction, and any detail we would need to verify it — for example a source for a figure you think is out of date. For partnership, advertising or media enquiries, a short summary of what you have in mind, the brand or publication involved, and the best way to reach you is enough to get the conversation started.
Please do not send sensitive personal or financial information — such as account numbers, passwords or card details — by email. We will never ask you for them, and neither should anyone claiming to represent a platform.
Before you write
If your question is about how prediction markets work, where they are legal, or how a particular platform handles deposits, fees or withdrawals, you may find a faster answer in our learn hub, our platform reviews, or the guide to whether prediction markets are legal in the US.
Response time
We aim to reply to genuine enquiries within a few working days. Privacy and data-protection requests are handled in line with the timelines in our privacy policy.